Let’s talk

Once you join us on a yearly plan, you’ll get access to our private community where you can post videos and get coaching input.

We don’t offer refunds as standard, but if there’s been a billing error or technical issue, we’re happy to look into it. Just get in touch and we’ll do our best to make it right.

While Swimmr is primarily designed for adult swimmers and triathletes, teens can absolutely benefit from progressing their skills through our educational content. However, we recommend that children and non-swimmers seek in-person lessons for safety and foundational learning.

You can update your billing information anytime via your account settings. If you run into any issues, just get in touch and we’ll help you out.

Yes! Our private community is the best place to ask questions, share videos, and get support from coaches and other members.

You can manage your membership anytime from your account dashboard. If you need help, just get in touch.